Flood Technology Group cares about your privacy. This policy explains what information we collect when you use our website, how we use it and your rights.
Who we are
Flood Technology Group is a leading provider of flood adaptive technology solutions, helping to future-proof people’s homes, businesses, assets and infrastructure against the growing threat of flooding posed by climate change.
Registered office: Junction House, Heck Lane, Great Heck, North Yorkshire, DN14 0BL
Email: info@floodtg.com
Information we collect
We only collect personal information when you choose to give it to us. This may include:
- Your name, contact details and message if you use our contact form
- Your details if you book a free site visit
- Your email address if you subscribe to our newsletter
We also use standard cookies on our site. These include:
- Google Analytics to help us understand how visitors use our website
- A cookie to support the newsletter sign-up pop-up
How we use your information
We use the information you provide to:
- Reply to your enquiries
- Arrange and carry out site visits
- Send you our email newsletter (only if you’ve subscribed)
- Improve our website and services
We will never sell your information to anyone.
Newsletter sign-ups
Our email newsletter is managed through Mailchimp. If you subscribe, your email address will be stored securely on our Mailchimp account. You can unsubscribe at any time by clicking the link in our emails.
Legal basis for using your information
Under data protection law, we rely on the following legal bases:
- Consent – for sending newsletters (you can withdraw at any time)
- Legitimate interest – for responding to enquiries and improving our website
- Contract – if you book a site visit or request a service from us
How long we keep your information
- Contact and enquiry details: kept only as long as needed to deal with your request
- Site visit details: kept while necessary to provide the service and for reasonable record-keeping
- Newsletter subscriptions: kept until you unsubscribe
Keeping your information safe
We take steps to protect your information and only share it with trusted providers (like Mailchimp and Google Analytics) where needed.
Your rights
You have the right to:
- Ask what personal data we hold about you
- Ask us to correct or delete your personal data
- Withdraw your consent to receive newsletters
- Complain to the Information Commissioner’s Office (ICO) if you’re unhappy with how we handle your data
If you’d like to exercise any of these rights, please email us at info@floodtg.com.
Updates to this policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
